Refund policy

Thank you for shopping with Zipy.

We strive to provide quality products and excellent customer service. Please read our return and refund policy carefully before placing an order.

Returns

We accept returns within 7 days of delivery only if the product is damaged, defective, or incorrect.

To request a return, please contact us at [Email Address] with your order number and photos of the product.

Items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

• Used products
• Products damaged by the customer
• Personal care items
• Customized products
• Gift cards

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed within 5–7 business days to your original payment method.

Cash on Delivery (COD) refunds will be processed via bank transfer or UPI after verification.

Late or Missing Refunds

If you haven't received your refund after the processing period, please contact your bank or payment provider first. If the issue still persists, contact us at [Email Address].

Contact

Email:makwanat275@gmail.com

Business Hours:
Monday–Saturday
10:00 AM – 6:00 PM IST